How to Apply

Simple steps to access the benefits you deserve

Application Process

Applying for Citizens Benefits Dubai programs is designed to be straightforward and accessible. Our team is committed to providing assistance at every step of the process to ensure that eligible citizens can access the benefits they need.

1

Check Eligibility

Review the eligibility criteria for the program you're interested in to ensure you qualify.

View Eligibility Criteria
2

Prepare Documents

Gather all required documents specific to the program you're applying for.

Document Checklist
3

Submit Application

Complete and submit your application online, by mail, or in person at our service centers.

4

Application Review

Our team will review your application and supporting documents to verify eligibility.

5

Receive Decision

You will be notified of the decision within the specified timeframe for each program.

Program-Specific Application Guides

Housing Support Application

Housing Support Application

Follow these steps to apply for housing support programs, including grants, loans, and rental assistance.

Application Steps:

  1. Eligibility Check

    Review the eligibility criteria to ensure you qualify for the housing program you're interested in.

  2. Document Preparation

    Gather all required documents as listed in the eligibility section.

  3. Application Submission

    Complete the housing support application form (available here) and submit it through one of these methods:

    • Online: Through our online portal
    • In Person: Visit our service center at Sheikh Zayed Road, Dubai
    • By Mail: Send your completed application to our office address

  4. Application Processing

    Your application will be reviewed within 4-6 weeks. During this time, our team may contact you for additional information or to schedule an interview.

  5. Notification

    You will receive notification of the decision via email and SMS. If approved, the notification will include details about the benefits you'll receive and next steps.

Apply Online Download Application Form

Processing Time:

4-6 weeks from submission of complete application

Additional Notes:

For first-time homeowner grants, a property inspection may be required as part of the application process.

Education Grants Application

Education Grants Application

Follow these steps to apply for education grants, scholarships, and other educational support programs.

Application Steps:

  1. Eligibility Check

    Review the eligibility criteria to ensure you qualify for the education program you're interested in.

  2. Document Preparation

    Gather all required documents as listed in the eligibility section.

  3. Application Submission

    Complete the education grant application form (available here) and submit it through one of these methods:

    • Online: Through our online portal
    • In Person: Visit our service center at Sheikh Zayed Road, Dubai
    • By Mail: Send your completed application to our office address

  4. Academic Review

    For scholarship programs, an academic review committee will evaluate your academic records and personal statement.

  5. Interview (if applicable)

    Some scholarships and grants require an interview as part of the selection process.

  6. Notification

    You will receive notification of the decision via email and SMS. If approved, the notification will include details about the grant amount, disbursement schedule, and any conditions.

Apply Online Download Application Form

Processing Time:

6-8 weeks from submission of complete application

Application Deadlines:

For academic year scholarships: March 31 (Fall semester) and October 31 (Spring semester)

Healthcare Benefits Application

Healthcare Benefits Application

Follow these steps to apply for healthcare benefits and coverage programs.

Application Steps:

  1. Eligibility Check

    Review the eligibility criteria to ensure you qualify for the healthcare program you're interested in.

  2. Document Preparation

    Gather all required documents as listed in the eligibility section.

  3. Application Submission

    Complete the healthcare benefits application form (available here) and submit it through one of these methods:

    • Online: Through our online portal
    • In Person: Visit our service center at Sheikh Zayed Road, Dubai
    • By Mail: Send your completed application to our office address

  4. Medical Assessment (if applicable)

    Some specialized healthcare programs may require a medical assessment or review of medical records.

  5. Notification

    You will receive notification of the decision via email and SMS. If approved, you will receive your healthcare card or coverage details within 2 weeks of approval.

Apply Online Download Application Form

Processing Time:

2-3 weeks from submission of complete application

Emergency Coverage:

For emergency healthcare needs, expedited processing is available. Please contact our office directly.

Financial Assistance Application

Financial Assistance Application

Follow these steps to apply for financial assistance programs, including loans, grants, and debt consolidation.

Application Steps:

  1. Eligibility Check

    Review the eligibility criteria to ensure you qualify for the financial program you're interested in.

  2. Document Preparation

    Gather all required documents as listed in the eligibility section.

  3. Application Submission

    Complete the financial assistance application form (available here) and submit it through one of these methods:

    • Online: Through our online portal
    • In Person: Visit our service center at Sheikh Zayed Road, Dubai
    • By Mail: Send your completed application to our office address

  4. Financial Assessment

    Our financial advisors will review your financial documentation to assess your needs and eligibility.

  5. Interview

    A personal interview may be required to discuss your financial situation and needs.

  6. Notification

    You will receive notification of the decision via email and SMS. If approved, the notification will include details about the financial assistance, disbursement, and any conditions.

Apply Online Download Application Form

Processing Time:

3-4 weeks from submission of complete application

Financial Counseling:

Free financial counseling services are available to all applicants, regardless of application outcome.

Family Support Application

Family Support Application

Follow these steps to apply for family support programs, including marriage grants, childcare support, and family counseling services.

Application Steps:

  1. Eligibility Check

    Review the eligibility criteria to ensure you qualify for the family support program you're interested in.

  2. Document Preparation

    Gather all required documents as listed in the eligibility section.

  3. Application Submission

    Complete the family support application form (available here) and submit it through one of these methods:

    • Online: Through our online portal
    • In Person: Visit our service center at Sheikh Zayed Road, Dubai
    • By Mail: Send your completed application to our office address

  4. Family Assessment (if applicable)

    For certain programs, a family assessment may be conducted to determine specific needs and appropriate support.

  5. Notification

    You will receive notification of the decision via email and SMS. If approved, the notification will include details about the support services, benefits, and next steps.

Apply Online Download Application Form

Processing Time:

2-4 weeks from submission of complete application

Marriage Grants:

Applications for marriage grants must be submitted at least 3 months before the wedding date.

Career Development Application

Career Development Application

Follow these steps to apply for career development programs, including professional training, job placement, and entrepreneurship support.

Application Steps:

  1. Eligibility Check

    Review the eligibility criteria to ensure you qualify for the career program you're interested in.

  2. Document Preparation

    Gather all required documents as listed in the eligibility section.

  3. Application Submission

    Complete the career development application form (available here) and submit it through one of these methods:

    • Online: Through our online portal
    • In Person: Visit our service center at Sheikh Zayed Road, Dubai
    • By Mail: Send your completed application to our office address

  4. Skills Assessment

    Depending on the program, a skills assessment may be conducted to determine appropriate training or placement.

  5. Interview

    An interview with career advisors to discuss your career goals, experience, and program fit.

  6. Notification

    You will receive notification of the decision via email and SMS. If approved, the notification will include details about the program, schedule, and next steps.

Apply Online Download Application Form

Processing Time:

2-3 weeks from submission of complete application

Program Start Dates:

Most career development programs start quarterly. Check the news section for upcoming program dates.

Need Help with Your Application?

Our support team is available to assist you with the application process. We offer in-person assistance, phone support, and online guidance.

Visit Us

Our service center is open Sunday to Thursday, 8:00 AM - 3:00 PM

Sheikh Zayed Road, Dubai, UAE

Call Us

Speak to our support team at +971 4 123 4567

Sunday to Thursday, 8:00 AM - 5:00 PM

Email Us

Send your questions to [email protected]

We aim to respond within 24 hours

Contact Support