1. Acceptance of Terms

By accessing or using the Citizens Benefits Dubai website at faazuae.org ("Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

Citizens Benefits Dubai ("we," "our," or "us") reserves the right to modify these Terms at any time. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

2. Eligibility

Our services are designed for UAE nationals as defined by the applicable laws and regulations. By using our services, you represent and warrant that you meet the eligibility criteria for the benefits you are applying for or seeking information about.

You must be at least 18 years old to create an account on our Website. If you are under 18, you may only use our Website with the involvement and consent of a parent or legal guardian.

3. Account Registration and Security

Certain features of our Website may require you to register for an account. When registering, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Create a strong, unique password for your account
• Not share your account credentials with any third party
• Immediately notify us of any unauthorized use of your account or any other breach of security
• Ensure that you log out from your account at the end of each session when accessing from a shared computer

We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

4. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws, regulations, or these Terms
• Use the Website for any illegal purpose or in violation of any local, state, national, or international law
• Provide false, misleading, or inaccurate information
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the operation of the Website or servers or networks connected to the Website
• Use any robot, spider, scraper, or other automated means to access the Website
• Transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature
• Use the Website to send unsolicited or unauthorized advertising or promotional materials
• Harass, abuse, or harm another person through use of the Website
• Submit fraudulent benefit applications

5. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Citizens Benefits Dubai, its licensors, or other providers of such material and are protected by UAE and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
• You may store files that are automatically cached by your Web browser for display enhancement purposes
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution

You must not:

• Modify copies of any materials from this Website
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Website
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text

6. Application Process and Decisions

Our Website provides information about benefits and allows eligible individuals to apply for various benefits. The following terms apply to the application process:

• Submitting an application does not guarantee approval of benefits
• All applications are subject to verification and review
• The decision to approve or deny benefits is at the sole discretion of Citizens Benefits Dubai and relevant government authorities
• We reserve the right to request additional information or documentation to support your application
• Providing false or misleading information in an application may result in immediate rejection and potential legal consequences
• Processing times vary depending on the type of benefit and the volume of applications

7. Disclaimer of Warranties

The Website and all content, materials, information, services, and products provided through the Website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.

We make no warranties or representations about the accuracy or completeness of the Website's content or the content of any websites linked to this Website.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Citizens Benefits Dubai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:

• Your use or inability to use the Website
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Website
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the Website by any third party
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website

9. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Citizens Benefits Dubai. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Citizens Benefits Dubai shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Website or contact us to request account deletion.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

12. Contact Us

If you have any questions about these Terms, please contact us at: